customer service – client relationship manager

Job Listing No: 9740000

customer service – client relationship manager

Randstad – Auckland – job description About the company: You will be working for an industry leader within the investment industry where they pride themselves on the products and services they provide to customers regarding retirement and planning for the future. About the role: Receiving inbound calls from customers who are interested in the service and products Communicating with internal stakeholders Educating customers about services and products Operating Monday – Friday 8.30 AM – 5.00 PM Working in a collaborative team environment Contributing to business goals and adhering to business values Communicating through phone and emails. Key requirements: You will ideally have experience in consultative environment You will have exceptional customer service skills and good judgement You will be resilient but able to show empathy to customers Be solution focused when liaising with customers You will have good verbal and written communication skills You will have good listening skills … – Permanent – Full-time

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