Customer Service Officer

Job Listing No: 9740000

Customer Service Officer

Madison – Manukau – Join our fun and fast paced team environment $41,600 per annum Penrose location Customer Service Representative Are you interested in being the voice of one of New Zealand’s largest government organisations? About the role In this role you will answer high volume calls from the general public and assist customers with their inquiries as well as providing them with necessary information. You will receive 12 weeks of training on two types of services enabling you to handle first contact resolution where possible. Being customer focussed and a good decision maker is critical for this role. The hours You will be working rostered shifts between 6am-8.15pm Monday – Friday and 9am-5pm on Saturday To be considered for this role you will need to Have proven customer service in retail, hospitality or contact centre Pass a predictor test Have resilience Have strong communication skills Be customer focused Be a NZ resident or NZ citizen Benefits include The opportuni… – Permanent – Full-time

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