Customer Service Officer

Job Listing No: 9740000

Customer Service Officer

Madison – Takapuna, Auckland – With summer on the way soon, finding a role that’s just 5 minutes’ walk from the beach sounds ideal, right? We have a number of exciting contract roles with Inland Revenue located in Takapuna, starting on 19th November 2018. With a great on-site cafĂ© and Takapuna’s shops and eateries on your doorstep, these roles will appeal to someone who can think on their feet and who enjoys working as part of a diverse team. The customer is at the heart of what Inland Revenue does, so to be successful in this role you must have a passion for providing services to improve the customer experience. As a Customer Service Officer (CSO) you will support customers across a variety of channels including phone, email and digital channels to proactively and reactively help these customers to get it right from the start. Using available information and intelligence, you’ll understand your customer’s situation and provide tailored real-time service to ensure first contact resolution wherever appropriat… – Permanent – Full-time

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