Customer Service Representatives (Permanent) – Henderson Contact Centre, Waitakere

Job Listing No: 9740000

Customer Service Representatives (Permanent) – Henderson Contact Centre, Waitakere

Ministry of Social Development – Auckland – Ministry of Social Development Customer Service Representatives – Henderson Permanent, Full Time (37.55 hours per week) Job Ref: 25889 Two intake start dates 5 & 19 November 2018 Varied, fast paced, interesting, complex and rewarding work Competitive salary and benefits. We work in the social development sector, and provide timely services, over the phone to New Zealanders who need help. Simply put, people count on us. About you You exceed customer expectations and strive to go above and beyond You enjoy working in a fast paced environment, managing various queries and navigating your way through computer systems You listen, seek to understand and deliver outcomes with empathy and kindness. About the role As a CSR with our Work and Income Contact Centre you are responsible for answering inbound calls from a diverse range of people including those in vulnerable situations who need urgent assistance. You may also be involved in outbound calling campaigns from ti… – Permanent – Full-time

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