Guest Service Agent – Rotorua

Job Listing No: 9740000

Guest Service Agent – Rotorua

Wyndham – Rotorua, Bay of Plenty – Rotating roster, including evenings Small dynamic front office team Ramada Resort Rotorua is just 20 mintues from Rotorua City. We are currently seeking an experienced, energetic, motivated & customer focused individual to join the Front Office team as a Guest Service Agent. The Position As Guest Service Agent, you will be responsible for carrying out key daily tasks on the reception desk from checking in and out Owners and guests, answering internal and external calls, responding to enquiries and providing information on the local area and most importantly delivering a high level of customer service to actively contribute to the company vision of making holiday dreams come true. What are we looking for? To be considered for this great opportunity you will be able to demonstrate the following; Previous experience in a similar Front Office/ Reservations role in a Resort/Hotel environment is essential Excellent communication, interpersonal and customer service skills Kno… – Permanent – Part-time

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