Risk Control Analyst – Customer Risk

Job Listing No: 9740000

Risk Control Analyst – Customer Risk

Mercury – Auckland – Risk Control Analyst We have a great opportunity in the Customer Risk Team for you. This role is based in Greenlane, Auckland and reports directly to the Customer Risk Manager. The focus of this position is to identify revenue losses and to negotiate settlements for unbilled revenue to ensure the best possible result for Mercury. The key components of this role include: proactively identifying losses and proposing solutions to reduce further losses generating and analysing risk control reports that identify potential revenue losses and perform associated back-billing within legislative guidelines as required. liaising closely with the Service Providers Field Technicians to investigate losses liaising with other departments within the risk control process to continuously evaluate the end to end process We’re looking for someone who is results driven, with excellent negotiating skills and the ability to get commitment from others. You must also possess strong communication ski… – Permanent – Full-time

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