Risk Control Co-ordinator

Job Listing No: 9740000

Risk Control Co-ordinator

Mercury – Auckland – Our goal at Mercury is to be New Zealand’s leading energy brand. We are an environmentally-focused retailer who generate 100% of the power we supply to customers from renewable sources. Based in our brand-new offices in Newmarket, you’ll be part of the Customer Risk Team who play a key part in delivering exceptional service to our customers and business partners. What you’ll be doing: Working with your team, you’ll be responsible for: Managing our medically dependent and vulnerable customers Managing disconnection and reconnection process Liaising with Contractors and other third parties and providing timely work schedules and information for optimal business results Proactively identify revenue losses in execution of assigned business process, investigate back-bill, negotiate collections and develop process or mechanisms to prevent future losses We’re looking for: Someone who has worked as part of a team to achieve a common goal and the type of person who approaches sit… – Permanent – Full-time

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