Service Desk Analyst

Job Listing No: 9740000

Service Desk Analyst

New Zealand Government – Wellington – Job Description The Treasury’s IT Customer Service team are responsible for all customer interactions related to the day-to-day support of desktop, infrastructure and network capability across the central agencies. Our busy IT team have several opportunities available for talented Service Desk Analysts to join. We have two fixed-term opportunities available until the end of June 2019 and a fixed-term opportunity until the end of February 2019 to be responsible for providing a laptop refresh service to enable the Treasury to move to a new future-focused workplace in early 2019. In this role, no two days will be the same and you will be responsible for fix on first contact by providing technical advice, remote user support and great customer service to end users of our services. You’ll be a vital part of the team and the face of the Corporate and Shared Services (CSS) and your success in this role will be driven by your strong customer focus, your technical expertise and your enj… – Permanent – Full-time

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